Spirituality of Arab Heritage Review of Related Literature

Spirituality of Arab Heritage Review of Related Literature Understanding of spirituality of Arab heritage in the context of healthcare provision and nursing can be best understood from a trans-cultural perspective, wherein healthcare providers are not only knowledgeable about specific cultures that they would most likely interact with on a regular basis, but they must be also culturally competent to interact and provide care to people who could belong to these diverse cultural groups. Indeed, these characteristics have now become critical standards for Culturally Competent Nursing Care, as institutionalized by a joint initiative among nurses association worldwide, spearheaded by the United States (Douglas et al, 2011, p. 318). Thus, it is imperative then for the culturally competent nurse or healthcare practitioner to explore the dimensions surrounding a specific culture of interest. In the case of this research study, individuals with Arab descent that is, the Arab culture and communities will be explored and determined further through this literature, particularly in terms of their culture as linked with Islam and their spirituality. From a healthcare perspective, it must be understood that Arabs lives are governed by two important factors: Islam and family (community of families). Daw and Dau (2012) discussed the critical role that communities and families play in implementing an effective healthcare program in Arab-Muslim populations. Because Arabs tend to trustShow MoreRelatedAll About Peace Education13195 Words   |  53 Pagesenvironmental education. One problem which flows from this is whether a philosophy of peace education ought to constitute a philosophy of the expansive understanding of peace education and, if so, how the definitional boundaries ought to be drawn. 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Medicaid Free Essays

Check Point: Summarizing the Medigap Program Write a 250-300 word summary reflecting on the Medigap program address the following in your summary: What are the core benefits in the Medigap insurance program? How well does the program meet coverage needs of its consumers? Is the cost of each plan fair considering the benefits and limits offered by each plan? Explain your opinion and provide examples What are the implications of having a private company associated with a government insurance program? Medigap is a supplemental health insurance policy, designed to cover what Medicare doesn’t cover. In order to be eligible for the Medigap program individuals must have either Medicare Part A or B and will be required to pay the premiums. There are 12 supplemental insurance policies that will pay for health services that Medicare does not cover in their original policy. We will write a custom essay sample on Medicaid or any similar topic only for you Order Now All 12 plans are required to have certain basic health services. The core benefits for participants in Medicare Part A are daily coinsurance for 61 to 90 days of hospitalization daily coinsurance for each of Medicare’s lifetime inpatient hospital days and 100 percent of covered hospital charges for 365 days after all Medicare hospital benefits have been used. Medicare Part B the core charges are coinsurance amount after the deductible and the first 3 pints of blood for the year. Each plane extends a different benefit targeted at filling the gaps in Medicare coverage. Private health insurance companies sell Medigap insurance but they must follow federal and state laws. Medigap will cover deductibles, coinsurance and other services not covered by Medicare. Medigap plans are for the individual and what they personally want so to keep premiums down shop around and compare, there might be discounts for women, nonsmokers, medical underwriting, and deductibles. Medigap offers a variety of plans that are available to choose from and give the consumer a package that will fit their health needs. The health plans are fair compared to other insurance companies. It just depends on what the individual wants to cover and their current health needs at that time. How to cite Medicaid, Papers

Cultural Competence in Healthcare for Privileges- myassignmenthelp

Question: Discuss about theCultural Competence in Healthcare for Privileges. Answer: Introduction A rise in the nations diversity has brought both challenges and opportunities for healthcare systems and providers to deliver and create culturally competent services (GHPI, 2008, p. 2). Cultural competency is the aptitude of organizations and providers to provide health care services efficiently the cultural and social needs of patients. A culturally competent health care system aims at improving quality of care and health outcomes by addressing the ethnic and racial health differences (Kaiser, 2003, p. 6). Besides addressing the issues in these disparities, a cultural health care system also provides solutions to them in specific ways such as providing optimal care to patients regardless of people's ethnic backgrounds, race or native languages, cultural and religious beliefs. It is also important to note that the phrase cultural competence was utilized first by Terry L. Cross together with his associates in 1989. Also, it was used again a decade later where medical care professiona ls began to gain formal education and training. Cultural competence subsequently developed as an academic field rooted in the remedial education program since then. This essay explores how cultural competency can be used efficiently and in a right manner when dealing with a person of a diverse background. Cultural Values and Privileges Cultural values are categorized as the assumptions, principles or beliefs that control the decision which people make and the various acts in the society (Walker, 2007, p. 3). Based on studies conducted, it has been discovered that there is significant agreement about values embraced and recognized by a substantial number of Australians although there is no particular value system to which all Australians subscribe. These values are classified as either being descriptions or prescriptions. Descriptive values are taken to depict an existing reality, reflecting how things are at present. It is easy to understand the benefits that best describe a particular culture or society undertaking broad observations of actual choices made by individuals as they do their day to day activities and making interpretations of these options as a replication of the underlying values. The values are viewed as prescriptions by contrast which is meant to normative or ideal statements should be how things should be done (Reisinger Dimanche, 2009, p. 122). This entails which things are wrong and right and what should be value in the excellent community. Prescriptive and descriptive views often create much confusion, and therefore, becomes hard for the people to understand and differentiate them. Cultural privileges is a particular right, immunity or advantage which is granted to an individual or a group of people in the country (Vass, 2014). In most cases, the privileges are awarded to those members who belong to a dominant team in the society. Cultural Competence in the Health Sector Having defined cultural competence and exploring different values and privileges making up the culture it will be appropriate to determine major cultural competencies in the health sector. The different cultural aspects of competence in the health sector have been illustrated in the following discussion; Individualism Individualism entails the degree of interdependence people maintain among each other (Podrug et al., 2009, p. 2). It involves with whether people's self- image being defined as an individual or a group of people. People in individualistic societies tend to take care of themselves with their direct families only while in collective societys, individuals fit into categories and take care of each other in exchange for allegiance (Hofstede, 2011, p. 3). Australia is an extremely individualistic nation, and this transforms to a loosely-knit community where the anticipation is that people take care of themselves and their direct relatives. Masculinity In Australia, society is driven by the art of competition, success, and achievement. The aspect of masculinity is nurtured all through from the start of school, throughout the life of an individual and to the health sector. The factor is nurtured both when an individual is engaged in work and when pursuing leisure. However, the aspect of feminism has been viewed as the quality of life in the society. In this case, the quality of an individual life is seen as the success against standing out of the crowd (Bergiel et al., 2012, p. 72). In Australia, the nation scores 61% on masculinity dimension and is considered a more masculine-oriented society. The cultural value, in this case, is characterized by the fact that individuals endeavor to be the finest and become a winner. For this reason, Australian are proud of their success and achievements which have been propelled by this cultural value in the health sector. Long-Term Orientation In this section, the culture acknowledges the history when dealing with the future and present challenges in the society (Rinuastuti et al., 2014, p. 144). The normative culture, in contrast, prefers to maintain the time-honored traditions and beliefs when viewing the change in the society. In Australia, the community exerts more pressure on the need for the population to live in the absolute truth where, they respect the traditions, and in most cases, their focus is more oriented in achieving the quick results. The dimension explains how every society maintains some links with their past dealings with the present and future challenges. Corporations tend to give priority to these two goals differently (Soares, 2007, p. 277). Normative cultures uphold time-honored practices and beliefs while viewing changes in the society. Australia is a normative culture as it scores 21 in the dimension and people have an intense apprehension with obtaining the complete truth. Great respect for tradi tion is considerably exhibited in Australia a little propensity for future saving and an effort for achieving quick results. A reflection of the Cultural Practices Cultural values, practices, and privileges have been evident in different clients and individuals in the health system. These values are reflected in my communitys day to day interaction in the health sector and therefore being everyones responsibility to uphold them. Organizations that practice cultural competence provide improved healthcare facilities, and there are mutual understanding and respect among the patients and persons also have amplified participation in the indigenous community (Health Research Educational Trust, 2013, p. 3). Cultural competence reduces the cost and care disparities in organizations that put this into the application. Culturally competent healthcare organizations have been able to provide numerous benefits both for the patients and the society at large. Some of the social benefits include improved mutual respect and understanding among institutions and patients, improve trust and promotion of inclusion of all community members (Australian Government, 2 005). The health benefits include enhanced health care, reduction of health care disparities in patient population and better collection of the patient's data. It is therefore clearly evident that cultural competence is practiced in different healthcare institutions and organizations because of the improved health care provided and the recommendable results obtained. Application of the Strength-Based Approach to Culturally Competent Care The benefits of cultural values and privileges are great importance and are widely applicable to the health care system in Australia. However, several aspects have to be put into consideration in the application of the elements of cultural competence and such include: Cultural sensitivity involves attitude and issues that affect others. A person's perspective about themselves and others are directly relatable to their culture and their capability to explore areas that can lead to a deeper appreciation of their religion (Galanti, 2012, p. 2). Culturally competent behaviors is an aspect entails carrying oneself in ways that demonstrate sensitivity and awareness to the needs of other cultures (King et al., 2010). It is important to note that cultural competence at a personal level exists only if it is practiced and developed in health care organizations (Beavers, 2011, p. 12). Cultural awareness is concerned with a persons understanding of how different cultures are similar and also different and the effect of the culture on peoples practices and beliefs. It is crucial to put into consideration how the culture mannerisms affect the health care systems (Hogg Holland, 2010, p. 3). Consideration of Cultural needs when delivering Culturally Competent care Health care professionals encounter patients from different cultural backgrounds, and it is, therefore, crucial for a health expert to practice cultural competence during delivery of services (GHPI, 2008). Many social workers work in settings that offer services to immigrant and refugee clients, and the population of refugees is rapidly increasing in Australia. Considering a non-English speaking refugee having arrived recently from a country at war with his partner and a young family. In this case, several factors have to be put into consideration. In Australia for instance, the NSW Refugee Health Plan (2011-2016) has been a statewide plan meant to develop the well-being and health of refugees and people with refugee-like experiences in settling in Australia, New South Wales. This plan was to ensure that high-quality services were delivered and the through the specific refugee services through accessible linguistic and culturally competent conventional health services. The process of claims processing whereby the refugee undergoes an interview with the assistance of an interpreter could cause fear and trauma to the refugee. This process determines whether the individual is making a valid claim for to be a refugee. The health care professional has to also understand the needs of the client to plan for ways to deliver and evaluate the care. Such needs include things such as the health status and health care needs, mental health, family dynamics, their education, lan guage and economic well-being and also their inter-ethnic interactions. The health officers should, therefore, plan on addressing such needs in case they come up through ways such as having an interpreter incase language barrier becomes a problem It is important to have a deep exploration of the refugee's culture, their beliefs, their religion and cultural background so that the healthcare officer will not do anything insensitive or against the refugees beliefs and practice. They should be culturally aware of the refugee's history, and when approaching the client, the health officer should be in a joyful and welcoming mood to make the client feel at home. In case there is the case of a language barrier, an interpreter should be available to provide the right interpretations so that communication is effective. Suppose it is a refugee from a country experiencing civil wars, the officer should have knowledge of the current situation in the refugee country and they should be careful when addressing sensitive matters pertaining the refugees homeland. They have to avoid stereotyping the client from such countries and ethnicities with terrorism. They have also to treat them with respect and respect their opinions on different subjec ts during their conversations, and this provides a safe atmosphere for the client to open up when receiving the care. These refugees can also be referred to a psychiatrist in case they have mental trauma following the experience of moving to an entirely different country far from home and the people they knew. The health profession should create a good rapport during the interaction since the refugee might view the behavior of the officer as being the general behavior of people in the country. Conclusion The diversity experienced in the nations' health sector has brought about challenges which are related to the cultural competence, values, and privileges. The cultural values and privileges experienced in the Australia health society include the aspect of long-term orientation, power distance, and indulgence. The cultural values affect both the patients and the organization in matters related to cost and customer satisfaction. This is because a competent culture will reduce the healthcare disparities among people in the society. When delivering the culturally competent care, the key cultural needs to be considered include the language, cultural awareness, and cultural encounter. The observance of all the cultural diversities will help id deliver the best health care services to all patients irrespective of their race, color, ethnicity, economic status, and background. Bibliography Australian Government, 2005. Cultural competency in health: A guide for policy, partnerships, and participation. National Health and Medical Research Council, 9 December, pp. 1-85. Beavers, R., 2011. Recovering A-NEW: A Culturally Competent Cognitive/Behavioral Treatment Model. Bloomington: Xlibris Corporation. Bergiel, E. B., Bergiel, B. J. Upson, J. W., 2012. Revisiting Hofstedes Dimensions: Examining the Cultural Convergence of the United States and Japan. American Journal of Management, 12(1), pp. 69-79. Galanti, G. A., 2012. Cultural Sensitivity: A Pocket Guide for Health Care Professionals. Revised ed. s.l.: Joint Commission Resources. GHPI, 2008. Cultural competence in healthcare: Is it important for people with chronic conditions?. Health Policy Institute, 5 February, pp. 1-14. Health Research Educational Trust, 2013. Becoming a culturally competent health care organization. Health Research Educational Trust, June, pp. 1-10. Hofstede, G., 2011. Dimensionalizing Cultures: The Hofstede Model in Context. International Association of Cross-Cultural Psychology, 12 January, pp. 1-28. Hogg, C. Holland, K., 2010. Cultural Awareness in Nursing and Health Care, Second Edition: An Introductory Text. 2, illustrated, revised ed. s.l.: CRC Press. Kaiser, H. J., 2003. Compendium of Cultural Competence Initiatives in Health Care. The Henry J. Kaiser Family Foundation, January, pp. 1-28. Podrug, N., Pavicic, J. Bratic, V., 2009. CROSS-CULTURAL COMPARISON OF HOFSTEDES DIMENSIONS AND DECISION-MAKING STYLE WITHIN CEE CONTEXT. Hrvatska znanstvena bibliografija, March, pp. 1-16. CULTURAL COMPETENCE IN HEALTHCARE 10 Reisinger, Y. Dimanche, F., 2009. International Tourism: Cultures and Behavior. Revised ed. s.l.: Elsevier. Rinuastuti, H., Hadiwidjojo, D., Rohman, F. Khusniyah, N., 2014. Measuring Hofstede?s Five Cultural Dimensions at Individual Level and Its Application to Researchers in Tourists? Behaviors. International Business Research, 7(12), pp. 143-152. Soares, A. M., Farhangmehr, M. Shoham, A., 2006. Hofstede's dimensions of culture in international marketing studies. Journal of Business Research, 60(3), pp. 277-284. Soares, F. S., 2007. Hofstede's Dimensions of Culture in International Marketing Studies. Journal of Business Research, 60(1), pp. 277-284. Vass, T. E., 2014. Equal Rights For All. Special Privileges For None. Re-Examining The AntiFederalist Populist Heritage Of Freedom. s.l.: First Edition Design Pub. Walker, R., 2007. Music Education: Cultural Values, Social Change, and Innovation. Revised ed. s.l.: Charles C Thomas Publisher. Yoo, B., Donthu, N. Lenartowicz, T., 2011. Measuring Hofstede's Five Dimensions of Cultural Values at the Individual Level: Development and Validation of CVSCALE. Journal of International Consumer Marketing, 23(3-4), pp. 193-210.

Introduction of Lenovo and Its Strategy free essay sample

On this hand,lenovo company does very good. From the cargo to the assembly production,from the product-sells to the post-sale service, the company diligently saves the product consumption and enhances the production efficiency. Thus realized the cost large scale reduced. In sales aspect, The company provides many kinds of purchases and the marketing channels. The customer can directly get the product through the on-linepurchase and the store purchase way. Support activities: Procurement; Technology Development; Human Resource Management; Firm Infrastructure. On this hand,lenovo campany has very big superiority. The company has the formidable technical strength, especially in product research and development, and technical personnels. This superiority has guaranteed the company’s leading status in the market. Customers of the new Lenovo will benefit from the union of PCDs and Lenovos extraordinary RD capabilities. Lenovos global research and development centers in China, Japan and the US have produced some of the worlds most important advances in PC technology. We will write a custom essay sample on Introduction of Lenovo and Its Strategy or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The company is rich in talent, with eams who have won hundreds of technology and design awards – including more than 2,000 patents – and introduced many industry firsts. And many more are on the way. The goal of Lenovos RD team is ultimately to improve the overall experience of PC ownership while driving down total cost of ownership. In turn, this commitment distinguishes Lenovo from its competitors and attracts PC customers who demand the increased productivity that real innovation provides. Lenovo and its employees are committed to four company values that are the foundation for all that they do: 1. Customer service: We are dedicated to the satisfaction and success of every customer. 2. Innovative and entrepreneurial spirit: Innovation that matters to our customers, and our company, created and delivered with speed and efficiency. 3. Accuracy and truth-seeking: We manage our business and make decisions based on carefully understood facts. 4. Trustworthiness and integrity: Trust and personal responsibility in all relationships. Core competency Core copentency is the performance of all business units can improve to some extend as these business units develop, or create,a central core of competencies. After conformity with the PC department of IBM, the brand, the scale, theefficiency will become the new Lenovo the core competitive ability. In brand aspect, Continues to maintain IBM and the Lenovo brand inherent high endis vivid and the high premium brand localization and the connotation,will cause the new Lennovo to obtain the higher profit level. In scale aspect, Fully use the Lenovo and IBM in the customer group, theproduct , the new Lenovo will take Asian emerging market and so on the China, India, will take thenotebook computer the growth, and as soon as ossible the Lenovo very strong expense, mid- and small-scale enterprise the product and the service pattern will pass IBM the service platform belt to the whole world. In efficiency aspect, The Lenovo at present has in the global first ten big PC merchantthe lowest core business running cost rate 6. 9%, it future fully display the highly effective operation platform superiority whichalready established in China, in the purcha se, supplied aspect and soon chain, research and development and service, for newly associated global the provision of service support, thus obtained the field first-class operation efficiency in the whole.

Seven Monologues for Young Females

Seven Monologues for Young Females Many play directors require actors to audition not merely with any memorized monologue, but with a monologue that is specifically from a published play. Most actors search and search to find a monologue that is age-appropriate for them and is not one that is used so repeatedly that directors have grown tired of hearing it. Below are seven  monologue recommendations for young female actors. Each one is short in length- some as short as 45 seconds; some a bit longer. Because of copyright restrictions and respect for the playwright’s property, I can only give you the beginning and ending lines of the monologues. No serious actors, however, would ever prepare an audition piece from a play that they had not read (and often re-read) in its entirety. So, take a look at these recommendations and if there are any that you think might work for you, get a copy of the play from the library, a bookstore, or online. Read the play, locate the monologue, and make notes about the character’s words and actions before and after the monologue. Your knowledge of the whole world of the play and your character’s place in it will make a definite difference in your monologue preparation and delivery. Story Theatre by Paul Sills In â€Å"The Robber Bridegroom† story The Miller’s Daughter A young girl is betrothed to a stranger that she does not trust. She makes a secret journey to his house in the depths of the forest. Monologue 1Begins with: â€Å"When Sunday came, the maiden was frightened, but she did not know why.†Ends with: â€Å"She ran from room to room until at last she reached the cellar....† On her wedding day, the young girl tells the story of a â€Å"dream† she had. This dream is really a report of the incident she witnessed at the house of her betrothed and it saves her from marriage to this man. Monologue 2Begins with: â€Å"I will tell you a dream I’ve had.†Ends with: â€Å"Here is the finger with the ring.† You can read more about this play here. I and You by Lauren Gunderson Caroline Caroline is a 17-year-old teenager with a liver disease that confines her to her bedroom. She explains a little bit about her disease and her life to her classmate Anthony. Monologue 1: Towards the end of Scene 1  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Begins with: â€Å"They tried a ton of stuff and now we’re at the point where I just need a new thing.Ends with: â€Å"...it’s suddenly full of kittens and winky faces and ‘We miss you, girl!’ and that is NOT my style!† Caroline has just suffered through an episode that leaves her weak and cramped. When Anthony finally persuades her to relax and talk with him again, she explains how she feels about her disease and her life. Monologue 2: Towards the beginning of Scene 3Begins with: â€Å"Yeah it just happens like that sometimes.†Ends with: â€Å"So that’s one of the many super discoveries of the past few months: nothing is good ever. So yeah.† Anthony records Caroline’s presentation of their school project on his phone. She explains her analysis of Walt Whitman’s use of the pronoun â€Å"You† in his poem Song of Myself.† Monologue 3: Towards the end of Scene 3Begins with: â€Å"Hi. This is Caroline.Ends with: â€Å"Because you is very much...we.† You can read more about this play here. The Good Times Are Killing Me by Lynda Barry Edna Edna is an adolescent who begins the play with this explanation of the urban American neighborhood she lives in during the 1960s. Monologue 1: Scene 1Begins with: â€Å"My name is Edna Arkins.†Ends with: â€Å"Then it seemed like just about everybody kept moving out until now our street is Chinese Chinese Negro Negro White Japanese Filipino and about the same but in different orders for down the whole street and across the alley.† Edna describes her fantasy of being the star of â€Å"The Sound of Music.† Monologue 2:  Scene 5Begins with: â€Å"The hills are alive with the sound of music was the first best movie I ever saw and the first best music I ever heard.†Ends with: â€Å"I could always tell the difference between God and a street light.† You can read more about this play here. You can read information about  preparing a monologue here.

How to Extract Caffeine From Tea

How to Extract Caffeine From Tea Plants and other natural materials are sources of many chemicals. Sometimes you want to isolate a single compound from the thousands that may be present. Here is an example of how to use solvent extraction to isolate and purify caffeine from tea. The same principle may be used to extract other chemicals from natural sources. Caffeine From Tea: Materials List 2 tea bagsDichloromethane0.2 M NaOH (sodium hydroxide)Celite (diatomaceous earth - silicon dioxide)HexaneDiethyl ether2-propanol (isopropyl alcohol) Procedure Extraction of Caffeine: Open the tea bags and weigh the contents. This will help you determine how well your procedure worked.Place the tea leaves in a 125-ml Erlenmeyer flask.Add 20 ml dichloromethane and 10 ml 0.2 M NaOH.Extraction: Seal the flask and gently swirl it for 5-10 minutes to allow the solvent mixture to penetrate the leaves. Caffeine dissolves in the solvent, while most of the other compounds in the leaves do not. Also, caffeine is more soluble in dichloromethane than it is in water.Filtration: Use a Buchner funnel, filter paper, and Celite to use vacuum filtration to separate the tea leaves from the solution. To do this, dampen the filter paper with dichloromethane, add a Celite pad (about 3 grams Celite). Turn on the vacuum and slowly pour the solution over the Celite. Rinse the Celite with 15 ml dichloromethane. At this point, you may discard the tea leaves. Retain the liquid you have collected it contains the caffeine.In a fume hood, gently heat a 100-ml beaker containing the washings to evaporate the solvent. Purification of Caffeine: The solid that remains after the solvent has evaporated contains caffeine and several other compounds. You need to separate the caffeine from these compounds. One method is to use the different solubility of caffeine versus other compounds to purify it. Allow the beaker to cool. Wash the crude caffeine with 1 ml portions of a 1:1 mixture of hexane and diethyl ether.Carefully use a pipette to remove the liquid. Retain the solid caffeine.Dissolve the impure caffeine in 2 ml dichloromethane. Filter the liquid through a thin layer of cotton into a small test tube. Rinse the beaker twice with 0.5 ml portions of dichloromethane and filter the liquid through the cotton to minimize the loss of caffeine.in a fume hood, heat the test tube in a warm water bath (50-60 Â °C) to evaporate the solvent.Leave the test tube in the warm water bath. Add 2-propanol a drop at a time until the solid dissolves. Use the minimum amount required. This should be no more than 2 milliliters.Now you can remove the test tube from the water bath and allow it to cool to room temperature.Add 1 ml of hexane to the test tube. This will cause the caffeine to crystallize out of solution.Carefully remove the liquid using a pipette, leaving the purified caffeine.Wash the caffeine with 1 ml of a 1:1 mix of hexane and diethyl ether. Use a pipette to remove the liquid. Allow the solid to dry before weighing it to determine your yield. With any purification, its a good idea to check the melting point of the sample. This will give you an idea of how pure it is. The melting point of caffeine is 234 Â °C. Additional Methods Another way to extract caffeine from tea is to brew tea in hot water, allow it to cool to room temperature or below, and add dichloromethane to the tea. The caffeine preferentially dissolves in dichloromethane, so if you swirl the solution and allow the solvent layers to separate. you will get caffeine in the heavier dichloromethane layer. The top layer is decaffeinated tea. If you remove the dichloromethane layer and evaporate the solvent, you will get slightly impure greenish-yellow crystalline caffeine. Safety Information There are hazards associated with these and any chemicals used in a lab procedure. Be sure to read the MSDS for each chemical and wear safety goggles, a lab coat, gloves, and other appropriate lab attire. In general, be aware the solvents are flammable and should be kept away from open flames. A fume hood is used because the chemicals may be irritating or toxic. Avoid contact with sodium hydroxide solution, as it is caustic and can cause a chemical burn on contact. Although you encounter caffeine in coffee, tea, and other foods, it is toxic in relatively low doses. Dont taste your product!

Reflection Paper Number two Advantages of Evaluation Essay

Reflection Paper Number two Advantages of Evaluation - Essay Example I will be explaining each area of discussion by providing examples and facts to present it in the most effective way. Evaluation is a key to success as it helps in meeting a person's needs from day to day activity or program in the Recreation and Leisure Service. It is very important in other sectors too. Evaluation is important for our program as recreation and leisure are indispensable part of our lives. Man cannot keep on working without taking any break. I feel that the professionals of recreation and leisure industry should focus on evaluation of the services provided by them to the clients in order to be successful in their professions. According to the bulletin of Department of Recreation and Leisure Studies, College of Health and Human Services, "Every year, millions of people spend an increasing amount of time in pursuit of beneficial leisure and recreation experiences As the world's leading industry, recreation and leisure spending accounts for approximately one trillion dollars a year." (para.9) Hence this is the most profitable time for the recreation and leisure industry. There are immense opportunities of growth in this sector. But this growth is achievable only if the professionals and services involved in these activities perform well. It is not enough to chalk out pl ans and strategies of performance and distribute it to different levels of workers. It is also necessary to check whether the planned objectives and strategies are heading towards the right direction. The only way to do this is through evaluation. Through this method the shortcomings can be identified and rectified to achieve optimum growth and success. For e.g. nowadays there is a great boom in the hospitality sector. People have started using the services of hotels a lot. But if the hotel does not provide proper services to the customers, the customers will stop staying in that hotel and turn to its competitors. In order to check whether the customers are being served properly or not the hotel manager should keep on evaluating the hotel staffs' performance from time to time. He should check whether they behave courteously or not, whether their service is prompt or not, whether the cleaning of rooms and toilets are up to the mark or not. In addition to all this the hotel kitchen an d the quality of food should be evaluated constantly. It should be checked whether the purchase department of the hotel is purchasing good quality groceries, vegetables and other foodstuff or not. The quality of drinking water should also be of utmost priority in the evaluation agenda. In other words even the minutest details should be evaluated to ensure proper functioning of the hotel. If not done so it is impossible to get back the goodwill of a dissatisfied customer, especially when so many options are available to him. Nowadays all the people involved in the recreation and leisure program keep evaluating their performances from time to time because it is the topmost need of the competitive times we are living in. So

The Taboo of Human Sexuality in the African American Christian Dissertation

The Taboo of Human Sexuality in the African American Christian Community - Dissertation Example The assumption that the African American body is derived of purposed majesty is an argument that has been challenged by years of social evolution and individual interpretations of religious scriptures. Making the connection to the physical body and to the body of Christ, in the black community, is a step forward in securing positive regard towards black sexuality; though this connection to theological ideals is often challenged even within the African American culture. So, from where are the assumptions of unifying sexuality and divinity? Outside of the cultural expectations of sexuality lies the affirmation of the physical body as a gift from God, offered in the text of the Christian Bible. In the very beginning of the Bible, God clearly states the purpose of human sexuality. It was his deliberate, considered choice to make us complete with sex organs and equipped for sexual intercourse. However, historical symbolism and deviations from solid Christian philosophy created negative connotations of the African American community as Christian literature separated white from black as a distinction between good and evil. The depiction of the devil as "The Black One"†¦and the typological "blackening" of those believers (as) influenced by evil" set the tone for the cultural view of blacks as a representation of anti-religion. Moral implications of outspoken human sexuality formulate the idea that sexuality is a taboo subject, resultant of misconceptions, scriptural misinterpretations, and the historical determination in the dominant white cultures view that the African American is a lesser entity.

The Inerconnection Between Reading and Writing Essay Example for Free

The Inerconnection Between Reading and Writing Essay Did reading or writing come first? This question is not as important as the well proven fact that without one the other cannot survive. Reading and writing are important to each other and mutually beneficial. There is an intimate relationship between reading and writing well (Pearson learning solutions). If there is a deficiency in reading there will also be a deficiency in writing. There is an obvious connection between what we read and what we write. I will be going over what makes the relationship between them so crucial to first time students and later in school and life. Reading and writing were and still are sometimes taught separately. Research and tests have shown that these two subjects are more interconnected than was thought at first. For example research has shown that reading instruction is much more effective when intertwined with writing instruction (www. k12reader. com 2012). While we are in school most of what we know comes from what we read. Since writing is the act of transmitting knowledge to print we must have knowledge to share before we can write it (www.k12reader. com 2012). Most of what children read is then put to use when writing their own stories. Younger children who are attempting to develop awareness that words are developed from sounds of letters need practice writing to improve their reading skills. Most writing students only see writing about what they read as pointless homework. The truth is reading and writing are symbiotic that is they mutually reinforce and enhance each other (Loney, M Nov, dec. 1996 Kotz and Roskelley 1991. 189). Teachers have been taught exercises such as autobiographical writing, reading response journals and class discussion. Autobiographical writing is done before the reading. It helps the student identify with the characters in the story. This is done by assigning them a task to write about a time or event that happened in their life that corresponds with the main idea of the story. Reading response journals are done while reading the assigned novel or story. The students are asked to write a response about certain chapters. They answer questions asked by the teacher about the story. The teacher then positively responds to the answers written by the students. Class discussion also helps the student empathize with the characters in the book and understand the plot better. In other countries students are required to take English classes to develop their English. They are also required to take an English writing course with it to round out their reading and writing skills. These classes in turn improve their English speaking. The classes are usually taught separately, but research has shown that they should go hand in hand to improve comprehension and reading skills. Decades of research into the relationship between reading and writing have proved that the best way to improve any students reading comprehension is to get them to write meaningfully and purposefully about a text. Since many studies show that the only way to improve reading is to study writing and vice versa proves the interconnection between the two. Teachers and students have realized this and have taken steps to alter teaching and study practices.

Economies of Scale Essay -- Economics Economy Essays

Economies of Scale Economics Test 1. Define and explain all Internal Economies of Scale:  · Internal Economies of Scale:Are reductions in long-run average cost as the size and output of a firm increases. In other words, they are advantages that large firms have because they are large. As they grow larger in the long-run they manage to raise their output faster than the rise in their total costs. The result is lower long-run average cost. - Marketing economies- Both in buying materials and selling its finished goods a large firm is n a better position than a smaller one. In buying the products it needs, the large firm often pays less for raw materials, machinery and so on because suppliers are sure they are going to get large orders and do not want to lose a big customer. E.g. A producer of shoelaces will sell its products for à ¢Ã¢â‚¬Å¡Ã‚ ¤1 per packet to Nike because it has an order of 1000 packets per week. But for Adidas it will sell them à ¢Ã¢â‚¬Å¡Ã‚ ¤2 because it has only an order of 100 packets per week. So Nike has a lower cost per packet compare to Adidas. In selling its products, Nike can afford to pay for expensive and professionally made advertisements or employ specialist salesmen much easier than Adidas. The large total cost of advertising can be spread over a large output that is sold. Therefore, the average cost of advertising will be low. - Financial economies- If Nike is going to borrow money because it is a well known firm, it is considered more reliable, and less risky is easier to borrow than Adidas. So Nike can borrow a large amount of money with a lower interest rate compared to Adidas. E.g. If Nike borrows à ¢Ã¢â‚¬Å¡Ã‚ ¤1, 000000 it will pay an 8% interest rate while if Adidas borrows à ¢Ã¢â‚¬Å¡Ã‚ ¤1,000 it wil... ...At OQ the firm is enjoying Internal Economies of Scale and its average cost falls. Beyond this point, further growth would make the firm less efficient. Instead of producing with a low average cost, extra production would cause the average cost of each unit of output to rise. 8. Why do small firms still exist? - New firms - Firms do not start large. In other words. Many firms are small because they are new. Those that will be successful are expected to become large over the years. - Desire to remain in control- Sometimes owners of small firms may not want the firm to grow too large in case they lose personal control. - Lack of Finance- Small firms find it difficult to expand because they cannot raise finance. Large companies have huge retained profits and also can sell shares to the general public. Small firms can neither of these.

Sainsbury Case Study

Introduction Sainsbury’s is now the third most important food retailer in the United Kingdom. In 1995, Tesco overtook the company to become the market leader after more than 20 years of constant growing. It has recently been pushed back by Asda in 2003. Sainsbury’s Supermarkets employ over 145,000 people, including Sava Centre. A large Sainsbury’s Supermarket offers over 23,000 products, 40% of these are Sainsbury’s own brand. The Sainsbury’s supermarkets serve over 11 million customers a week and as at June 2002 had 463 stores throughout the UK. In the year ended March 2003 it reported worldwide group turnover of over ? 17. 4 billion and profits of ? 454 million, with a total of over 170,000 full-time and part- time staff. The enterprise was founded in 1869 from an idea of John James Sainsbury’s and his wife Mary Ann. The first store was opened in Holborn, London and was selling fresh foods and later specialised into packaged groceries. Their strategy was â€Å"Quality perfect, prices lower†. The stores were very innovative by having their own label lines and presenting the products to consumers in a new way. They had marble counters, mosaic floors, as well as staff uniforms. The success was sudden and many other similar stores were created in London. On every shop, there was a high cast iron sign saying ‘J. Sainsbury’s. In 1922, it became the Uk's largest grocery group, and so got incorporated as a private company under the name of ‘J. Sainsbury Limited'. During these times they promoted quality fresh food produced with their own label line which made them extremely successful. The firm kept on growing even though it had to face the recession during the World War 2. Many stores got destroyed during London's bombardment and the decrease of the national income weakened the society. But in 1956, Alan Sainsbury’s became chairman after his father, John Benjamin' Sainsbury’s death. He came up with a new idea of promoting self-service supermarkets in the Uk after a trip to America. Their goal was to match quality of nationally branded goods with lower prices. The company went through its golden times. Innovative ideas and low cost of production gave the company a strong market position when it went public in July 1973. At the time, the family owned 85% of the firm's shares. It was the largest ever flotation on the London Stock Exchange with ? 14. 5 million available shares. The future of the company looked bright and they start replacing their 10 000 sq. ft. high street stores with self-service supermarkets above 20 000 sq. ft. New stores were opening in all England and the company invested in new technology. In 1991, the group was generating major profits and raised ? 489 million in new equity to fund the expansion of the superstores. In 1992, the long time CEO John Sainsbury’s retired and was succeeded by his cousin, David Sainsbury’s. He had different plans for the firm and decided to bring a change in the management style. But wrong decisions such as reluctance to move into non-food retailing or the indecision between quality or value made the company go down. Problems such as increasing infrastructure costs, stronger and consolidated competition from other stores were starting to rise. The firm was not focusing on low prices anymore but more on the store look and supply chain improvements. Their market and share loss to Asda shows quite well that marketing mix is important to customers. Macroenvironment Political factors Political factors are about how and to what extent the government intervenes into the organization. These interactions may include: * Labor law * Environmental law * Tariffs and quotas * Political stability * Tax policy * Trade restrictions For example, the fact of European Union extensions and new countries joining it, has an impact on the variety of products sold in Sainsbury’s. We can now see some foreign products as Polish beers or Cypriot yoghurts sold in the local supermarket. The goal behind this is to attract new customers by giving them the products they are used to buying in their own countries before coming to the UK. For employment legislations, the government encourages large retailers as Sainsbury’s to offer a mix of vacancies from flexible, lower-paid and locally-based jobs to highly-skilled, higher-paid and centrally-located jobs, as well as employing students, elderly people and working parents. Sainsbury’s offers thousands of jobs to people in the UK, being a labor-intensive sector and having a great impact on the employment rate by hiring large numbers of students, disabled and elderly people. The wages paid to this category might be the minimum wages, but at least the unemployment rate is slightly reduced. In an industry with a typically high staff turnover, these employees provide a higher level of loyalty and try to give their full abilities at the workplace. Trade restrictions between the UK and the rest of the world greatly affect supermarkets like Sainsbury’s as the buyers are not able to find what they are looking for in stores. All the foods imported must pass a strict control in order for us to see them on the shelves. Political stability around the world may also bring a chaos into our fridge. In the case of demonstrations, protests or more serious political conflicts, we can have delays or even cancellations in the arrivals on products in the country. If we just imagine that Brazil went on strike for a week, where would we be getting our coffees from every morning? Socio-cultural factors Socio-cultural factors are about how new trends and styles emerging in the world around us can affect our economy. Our world is changing and developing every day with people adapting new habits and getting aware of new things going on. These can include: * Career attitudes * Safety emphasis Age distribution * Population growth rate * Community works Sainsbury’s can be so called the modern supermarket, following all the new market trends and rapidly responding to all the new demands consumers might possess. It is operating under a good reputation and always following the responsibility for the society and the surroundings, by organizing charity events, sponsoring games, competitions , etc. The last few decades, the population in the UK has been ageing as there is a low birth rate, so Sainsbury’s in return has been hiring elderly employees to satisfy the unemployment gap in that age section. Elderly buyers are looking to purchase affordable, healthy foods which makes supermarkets take actions. In general, there has been a great shift of people wanting to eat healthy and quickly, thus Sainsbury’s has introduced vegetable packets and healthy meal deals. Consumers are always in a hurry not having time to get home and cook a proper meal, so more frozen, ready meals have been offered to them. An increase in immigration of buyers from the Eastern Europe has made Sainsbury’s introduce new recipes and more variety of goods for that group of customers. That is now why we can see Lithuanian or Romanian products as sausages sold in Sainsbury’s. A large number of people from the Middle East living in the UK have also made a big impact, this is why we now see Halal meat or an enormous variety of spices in our local store. Legal factors * Discrimination Law * Antitrust Law * Employment Law * Consumer Law * Health and Safety Law Legal factors are related to the legal environment in which the company operates. Sainsbury’s is in the boundaries of legal factors in all three fields: locally, nationally and globally. There have been many changes in the laws passed in the UK over the last few years, one of the examples being the age discrimination law. This law says that all people, regardless their age should be treated the same at their workplace and promotions should be allocated regardless the age. The upper age for payment of Statutory Sick Pay has been removed, meaning that people over 65 who are still working are entitled to SSP the same way other employees are. This of course has had a big impact on supermarkets as Sainsbury’s as the management has to be very careful when selecting people filling the vacancies and obeying this law. Another example of a legal factor was when The Food Retailing Commission suggested an enforceable Code of Practice should be set up banning many of the current practices, such as demanding payments from suppliers and changing agreed prices without notice. (Mintel Report, 2004) On the 1st of October 2011, the minimum wage in the UK for an adult(over 21) has been changed from 5. 93 to 6. 08 pounds an hour, promising there will be room for more generous change in the future as the economy recovers from the financial recession. This has hit the Sainsbury’s pockets’. 5 pence an hour for each employee can add up to hundreds of thousands of pounds per week for Sainsbury’s. In January 2010, it has been announced that a new law was going to be issued that all under 21s will have to show an ID card when buying alcohol in the supermarket. There were also rises in the alcohol prices during this campaign to discourage people from drinking. This has given Sainsbury’s a hard time, as less people are able to buy alcoholic drinks either due to age limit or high prices. No one can take a wine bottle through the till without proof of age anymore. ) Economical factors Each government has an important impact on each company. Like other companies, Sainsbury’s was affected by a lot of economical factors as: * Taxation charges * Economic growth * Inflation * Exchange rates * Changes in income Each factor has a different impact on company. For example, the taxation charges force the company to increase the price of products to achieve the desired profit. If the taxation charges are low the price of products is lower and when the taxation charges are high, the price is higher. Another factor is inflation. Inflation changes from year to year and affects more and more the customer. If in 2000 with 100? you bought 100kg of sugar, now in 2011 you can buy only 50kg of sugar. The economic growth can affect your company in a bad manner or in a good manner. For example, now we deal with a crisis period and large companies like Sainsbury’s suffer a lot. The economic growth also has some employment effects. We can see a rise in the number of people employed by Sainsbury’s and this affects the United Kingdom economy. Now in 2011 we deal with a crisis period and appear some changes in population income. The number of companies that went in a bankrupt or are nearly to bankrupt has been increased and this results a large number of unemployed people, which means a decrease in sales. Sainsbury’s also established a bank in 1997, part of Lloyds Banking group. Sainsbury’s Bank offers a lot of services like travel money, car, health and life, pet insurances. Also Sainsbury’s Bank covers loans, savings accounts and has its own credit card and security plans. 2) Technological factors â€Å"Forces that create new technologies, creating new product and market opportunities† – Kotler P. amp; Armstrong G. , 2008. Principles of Marketing, 12th Edition. Technology for Sainsbury’s is significant because it helps control the population and attracts new and potential customers. With technology, Sainsbury’s can create new sort of products useful for population. Technological process is improving from year to year and helps company to decrease the product ion costs. In these processes are increasingly used machines and robots and because of this many people lose their jobs. By introducing more machines than people can reduce the waste of products and other costs. The products also are more complex with new facilities. In all these years of existence, Sainsbury’s developed some technological strategies of product selling. The Sainsbury’s improvements of product selling are: * Online shopping * Online recruitment * Bar coding * Self service counter Online shopping improves a lot the sales because it helps the consumers to buy directly the product, without going to the store. The customer has more time to choose the product, compare with other products and also compare the price. Sainsbury’s has also an online recruitment service. This service would save the company ? 4million a year in administration costs. It helps you to become an employee of Sainsbury’s by only sending your CV to their Online Recruitment Office and they will choose one. Bar coding it is a very innovative method of sorting the product. The bar coding helps the company to be more ordered and the customer also. For example, some kind of mobile applications that can scan the bar code and shows you the best price for product. Self service counter is another technological process which reduces the workforce costs and with this service the customer can avoid queues. For example, If you are in a hurry or you have only two or three products and you do not want or have time to sit at the queue you can use self service counter for a fast way to pay for products. 3) Environmental factors Environmental factors refer to ecological and environmental aspects such as weather and climate which can affect a company and may change the number of sales in a large company like Sainsbury’s. A company cannot change the environmental factors, but it does have fair amount of control over impact on its performance. For example, if the number of rainy days will increase, maybe the number of raincoats and umbrellas will increase too. That is how environmental factors affect a company and can have good parts and bad parts. Sainsbury’s also adopt an ecological factor which can reduce pollution. Sainsbury’s Recycle offers customer the opportunity to recycle every old mobile phone, digital camera, MP3 or games consoles and finally the customer receives money. Also Sainsbury’s introduced some sort of facilities for customers to reduce the non-renewable materials (such as oil, coal, gas) and use renewable materials (such as forests). These facilities are: * Home insulation – a facility for your house to stop the heat escaping from your house * Solar electricity – Solar Photovoltaic (PV) panels allow you to generate your own electricity * Feed-in tariff – The Feed-in Tariff is a Government initiative that encourages and rewards people for generating their own low carbon energy through a renewable source. Ecogen – Generate electricity with your boiler – An Ecogen Micro Combined Heat and Power (CHP) system replaces your boiler, burning gas to create heat and hot water, and on average it generates about 30% of the electricity a household needs Sainsbury’s drew up a partnership with British Gas and they established their own gas stations. This partnership aims to help the customers to save energy (non-renewable materials like gas) and reduce the costs by introducing Nectar. With Nectar Collector you can collect points on every day shopping and then you can spend points however you want. Microeconomic environment The general discussion in this part is the market research and the structure of Sainsbury’s market. These factors influence what sort of competition the organisation is facing and how does the organisation manipulate the 7Ps. We are going to look at the internal factors like: Product and services, relationship with customers, charities and supplies. Product and Services To be successful, Sainsbury’s operates through an important market research. Their aim is to increase their sales and to do that they take into account the four marketing mix e. . product, price, place and promotion. Sainsbury’s is in the oligopoly category and as not many firms are in this important category they are always trying to gain market share. The product research is one of the key to achieve their goals. Sainsbury’s is well known for their quality and this is important to beat the competitors. They need to focus on what the customer wants before any othe r company does. In today’s society everybody is attracted by a product with a good quality and Sainsbury’s is able to provide permanently high quality goods. During the year 2004 they have invested in their food ranges and have improved/ developed over 3200 products and Sainsbury’s have constant supply of fresh fruits and vegetables on shelves 24 hours. † To be sure that all the goods are fresh they have a special staff to make sure that the products are not expired. Sainsbury’s is one of the first market dealing with their own products for example; soft drinks and glossaries. Furthermore, it is one of the first supermarkets in the UK to provide its services with a home delivery service. They provide this service to help the older people and to make their customer life easier. Moreover, to improve their sales and make a big growth they have specialised staff trying to take the customers comments and needs. Therefore they can improve the product with most negative comments and vice versa. In Sainsbury’s, the promotion is an important factor to introduce a new product on the market. It has to be advertised to be sure that the customer is aware of it. The concept is to create a message which is directly targeted to the people. To make sure that the new product is going to be very popular they make promotion on it for example during the first month. In addition they make different offers in every period of the year. During the summer it is going to be on the fruits and frozen products while during Christmas they make discounts on every product to influence the customer to buy more. All these advantages allow them to be well differentiated from their competitors. Finally, Sainsbury’s have different types of stores which are providing different types of services. When customers want to buy a small amount of goods they can go to the local Sainsbury’s which providing less goods. For larger amount of foods, the customers can go to the large stores. They have more products and more services around e. g. public transports and car park facilities. Relationship with customers The relationship with the customer is very important and it is a factor creating more popularity for the firm. In every business the customer is seen as the most important ‘key’ for the company to work well. If the customer is not enough satisfied the company will loose its popularity. For Sainsbury’s, it is very important to keep a close relationship with their customers by providing good quality food but at a fair price. The Human Resources department involves the management of people and them different key areas. One of the most important one is the customer service assistance. Employees are trained to give a great service to the customer. For instance; in Sainsbury’s there are the cashiers but customer may also see some employees who help the customers with the selection of goods and packaging. One more key attribute about Sainsbury’s is that they provide good relationship to their customers and have an internet- based services which have deliver efficient home delivery and 93% of UK households are currently using their internet services. Furthermore, after a survey in 2004/05 were they mention capitalist from the sacrifices made by J Sainsbury’s to continue good relationship with their customers. In 2004/05 also reduces prices on 7. 000 products and the typical week’s shopping cost 1. 6 % less than a year ago. Moreover, J Sainsbury’s were named organic supermarket for the third time in 2004/05 period time. And supported Taste of Success in a link which promotes Food education and cooking in Schools and for this activity have participated more than 250. 000 children. Moreover, customers are attracted by a product not only for the price and the quality but also by the package. Even if they don’t think it pass through their mind when they buy the product, the package is one of the most important things and the sales are going to be higher with a coloured and attractive package. Finally, the main aim is to have customers who are dependent on the supermarket. Therefore, Sainsbury’s try to keep regular opening hours and they make sure that the queuing times are not excessive. Moreover, they make sure that the products are always available because when you have to deal with an accustomed customer, you can’t say to him that the product is out of stock because there is a chance that this customer is just coming for one product only. To reduce the cost, Sainsbury’s is always equipped with a store manager. His job is to ensure that the actions are fast with good quality. If all the operations are done effectively then, the costs will be low. Charity J Sainsbury's is one of the big companies which strongly believed that success is not only how to increase the profits of the business and also a different section that works on how to help people that have any kind of problems. For example J Sainsbury's in 2004/05 supported several national charities and donating food and equipment. Moreover in 2005 J Sainsbury’s customers were using coins machines in their stores. The machines take a 7% commission which raised the following sums in 2004/05: Children in Need gave ? 15. 233 also for British Red Cross gave ? 17. 881. Moreover, gave ? 18. 015 for Cancer Research and ? 9. 361 for Unicef. Furthermore, J Sainsbury's gave for British Heart Foundation ? 9. 627 and ? 5. 533 for WWF and for Red Nose Day 05 gave ? 3. 300. In addition, J Sainsbury's have donated 150. 000 thousand pounds to Children Society in support to encourage young people to eat healthy. Also, all J Sainsbury’s stores have charity boxes where customers can donate their change to local charity. However, J Sainsbury’s after all these benefits which helped a lot of people is still continuing to provide help to people with needs. In 2004 J Sainsbury’s collected a total of ? 1. 7 million from collogues throughout the company and from customers at various stores which then donated it to the affected populations of the Tsunami in Thailand. Also J Sainsbury’s for one more time revealed their sensitivity for people who need financial support. Last May colleagues have raised ? 3. 000 for charity which helps children in need with shortened life expectancy . Children with illnesses require expensive equipment and J Sainsbury’s brand raised the money and the charity is able to provide some of this equipment. According to the aforementioned, the humanitarian efforts from people that work in J Sainsbury’s give pleasure and happiness in people with needs. Phillip Wardman , online groceries manager at J Sainsbury’s York store dedicates his leisure time to support the Yorkshire Air Ambulance which relies solely on donations from the public. This year he organized a 24- hour bike ride from Edinburg to York covering 210 miles. Moreover, Phillip Wardman said he wanted to do something different for the charity and this certainly was challenge. However, he had been named ‘’Local Hero ‘’ by the York store and he was also awarded by their Chief Executive, Justin King. In my opinion the success for all the kind of businesses is not only to find profit and loss the end of the season and perform accounting procedures . Of course it is essential for all the businesses to find out how well the sales went the previous year but it is also important to think how you can help people who are unable to have the same benefits and the chances as the others. Services J Sainsbury’s brand aim in every day basis is to provide an easy access to customers. At present J Sainsbury’s are experimenting new approaches which can reduce queuing times at checkouts. Moreover, in 34 stores customers can use a hand-held scanner to scan theirs items while they shop at Sainsbury’s. Also, they have introduced self services checkouts in 58 stores nationwide. J Sainsbury’s have been reported to have 600 drivers operating more than 400 vans providing services in 2005/2006 and were serving 38. 000 customers per week. In addition, J Sainsbury’s was the first chain store to sing up to the guide dogs for blind people street charter in 2005. This aims to provide the right support for blind or partially sighted customers. SWOT of Sainsbury’s SWOT analysis is a strategic management method used to assess the strengths, weaknesses, opportunities, as well as threats associated with a project or a business venture. It involves laying down main objectives of a business project in addition to identifying the favorable and unfavorable internal and external factors that may affect the achievement of a given objective. It also helps in identifying suitable areas for development. Identification of SWOTs is essential because subsequent steps in the planning process for achievement of the objective may be derived from it. First, the decision makers, using SWOTs, ought to determine whether the objective is achievable. In the event that the objective is not achievable, the process is repeated after selecting a different objective. The aim of any SWOT analysis is to establish the key internal and external factors affecting the achievement of an objective. The internal factors are strengths and weaknesses, which are dynamics from within an organization while opportunities and threats are forces from outside of an organization are the external factors. These come from within the company's unique value chain. Sainsbury’s is an internationally recognized chain of supermarkets based in the United Kingdom. Its headquarters are situated in London which is a strategic place due to ease of accessibility. It owns J Sainsbury’s plc. : This is the main company of Sainsbury’s Supermarkets Ltd. The main competitors of Sainsbury’s are Tesco and ASDA who overtook it as market leaders. Their other investments are in banking sectors and property management. In 2004, Sainsbury’s performance improved and this has been attributed to Justin King, its current CEO. In our analysis of Sainsbury’s, we focus on their strengths, weaknesses, opportunities and threats. Strengths Strengths are features of a business that are used as a basis for developing competitive advantage. Sainsbury’s has been in market for a substantially long period of time. This is enough to make it popular among its loyal customers, therefore is has used marketing and unique branding techniques to capitalize on the U. K market. Differentiation of products and services offered has been determining factor to Sainsbury’s success because it states what the company stands for. Not only does it serve United Kingdom customers but it also has other chains stores, self selection stores and supermarket across major European countries. The companies’ logo was designed with a conspicuously orange color, which is a key factor in its identity. With its current Chief Executive Officer, Sainsbury’s has seen total transformation symbolized by its growth rate, a high stock turnover and huge profit margins after tax and dividend deductions. Justin King has managed to employ and upraise his current staff and this has been a major step towards facing competition posed by ASDA and Tesco. Furthermore Sainsbury's has been involved in community initiated programs. As a company it appreciates its place in society and it is obliged to give back to the community through social responsibility. This has won the company not only customers approval but also favors from environmental activists who portray it as having a good brand. Another factor that has seen Sainsbury’s through the hard hit times to become strengths is use of advertisements. Advertisement is an art, which should be done skillfully to create a lasting impression in the eyes of customers. Keeping this in mind, Sainsbury’s chain of supermarkets has used celebrities to advertise specific product groups boosting sales. Embracing online advertisement has been a major factor in promoting its products both locally and internationally where interested customers then transact through e-commerce. In summary, the main strengths portrayed in Sainsbury’s SWOT analysis include; reputable management, skilled labor force, advertisement, loyal customers and a strong brand name. Weaknesses Weaknesses are characteristics that place a business at a disadvantage relative to others. The absence of certain strengths may be viewed as a weakness. For example; a weak brand name, high cost structure, lack of patent protection, poor reputation among customers, lack of access to key distribution channels and lack of access to natural resources. In some cases, a weakness may be the flip side of strength. Sainsbury’s has failed to protect its markets against threats and potential new entrants. Being better placed with high competitive advantage, it ought to have utilized the opportunity as the first chain of supermarkets in the U. K to remain a market leader. To implement this it could consider being a price leader of the entire market enjoying economies of scale to the disadvantage of its competitors. By so doing Tesco and ASDA could have found the market too harsh for them to compete therefore reducing their activities. Lack of brand visibility has been a lacking factor in the success of Sainsbury’s. For products to sale they have to be organized and properly arranged on the supermarkets shelves for customers to see and select. Therefore supermarket shelves need to be spacious enough to accommodate oods and allow ease of access incase a customer picks on a given product. In trying to fix the problem of inventory display and shelf space, the results were even more disastrous. The new arrangement format was more confusing to customers. Opportunities Opportunities are external chances to improve performance in a business environment. The external environmental analysis may reveal certain new opportunitie s for profit and growth. Examples of opportunities include; use of new technology, loosening of government regulations, removal of tariffs and trade barriers. Sainsbury’s has great opportunities, which could see it back to the top. They have a great opportunity to win back the trust of their target customers through better customer service. Loyalty program is another great way of safeguarding repeat sales and committed customers. The company also has shares in financial services sector, though there might be new business opportunities to explore. Alternatively, Sainsbury's could use its chain of supermarkets and other business investments to secure its financial future just incase of economic recession or as a prospect for investment. Threats Threats are external elements in the environment that could cause trouble for the business. Changes in the external environmental also may present threats to the firm. Examples of threats include: a change in consumer tastes in favor of competitors products, presence of substitute goods in the market and stringent barriers to trade. Sainsbury’s needs to invest in more environmental programs despite knowing that it will not directly benefit its stakeholders. Economic meltdowns are beyond an organizations control, therefore the shaking world economy is a threat to Sainsbury’s group of businesses. REFERENCES 1. Brassington F. and Petit S. , 2006. Principles of Marketing, 4th ed. 2. Prentice Hall; Pearson Education. 3. Kotler P. nd Armstrong G. , (2008), Principles of Marketing Twelfth Edition 4. Brassington F. and Petit S. , (2009), Principles of Marketing Fourth Edition 5. Katameni,2010. Macro environment and The marketing mix used by Sainsbury’s [online] Available at: [Accessed 19 November 2011] 6. User: ukstudent , 2008. SWOT, PESTEL and Porter's 5 For ces analyses of Sainsbury's [online]. Available at[Accessed 20 November 2011] 7. Mark Tran, 2006. Sainsbury's introduces compostable packaging [online]. Available at;URL:http://www. guardian. co. uk/environment/2006/sep/08/supermarkets. business;[Accessed 20 November 2011] 8. Anonymous, 2011. Products and services[online]. Available at: ;URL:http://www. sainsburysenergy. com/products-and-services. html? bghlinkid=HP1016; [Accessed 22 November 2011] 9. Anonymous, 2011. Save ; Create[online]. Available at: ;URL:http://www. sainsburysenergy. com/save-and-create. html; [Accessed 22 November 2011] 10. Frances B, Stephen P (2006) Principles of Marketing, 4th Edition, Pearson Education Limited Publisher 11. Sainsbury’s (2011) Retrieved from (online) at http://www. sainsburys. co. uk/home. htm [Accessed on:19/11/2011] 12. Sainsbury’s  (2011)  142 years of history,  [online] Available at: http://www. j-sainsbury. co. uk/about-us/sainsburys-story/ [Accessed: 18th Nov 2011]. 13. Race to the top  (2011)  Sainsbury's results,[online] Available at: http://www. racetothetop. org/results/result6/page_1. htm [Accessed: 17th Nov 2011]. 14. Wikipedia  (2011)  Sainsbury's results,  [online] Available at: http://en. wikipedia. org/wiki/Sainsbury's [Accessed: 16th Nov 2011].

My High School Experience Essay

My high school experience has been a success for me to get to college by taking all of the class I needed to get this far. I have came a long way during my high school career because I really thought I wouldn’t have made it this far due to struggling to keep my grades up but as I started it’s not hard at all to keep them up you just have to try hard and get the job done. Although being in Upward Bound has help me accomplish these goals to make it his far from ninth grade to twelfth grade. Due to being in Upward Bound I have learned a lot of things such as you have to do things own your own because nothings ever going to be handed to you. Now that I finally realize that I’m a senior in high school and that time has real passed by now I’m standing here with a diploma something I’ve been waiting for all my life. As I look back I’m not ready to leave high school yet because now I’m own my own in college and there’s no one there to t ell me what to do . As everyone would say â€Å"welcome to the real world.† Some people think of this as yes I’m finally out of the house with my mother and that their going to have fun and make new friends and party. I think of this as I want to go to college and be successful in life, get the job done, get my associate’s degree and move on up to the real world also I would love to be on the dean’s list every semester that would be a really great honor to me to let me know that I have did what I had to do in college and not just played the whole time .I know that I will miss it here being with friends and goofing around with others. But now it is for me to step on up to a new chapter in life by going to college and doing what I like to do working with children and their families. I hope that all of us will work hard to accomplish our dreams and do what we got to do to get what we want . It want be that hard I hope only if you just try and put your mind to it to do it. It want be as hard as you make it just do your best. I’m glad that all of us have made it to the end now that we can say that we â€Å"started from the bottom now were here.†Now that I have accomplished my task for today I would ask you to encourage me and others to always do their best in anything cause you never know what your going to get out of being the best that we can be and I hope you take this with you to remember the class of 2015.

Mary Rowlandson, essays

Mary Rowlandson, essays In the story by Mary Rowlandson about her captivity displays many things about experience. She viewed the experience as if she had went to hell and the Indians that held her captive were demons; Oh, the roaring and singing and dancing and yelling of those black creatures in the night, which made the place a lively resemblance of hell. Her views on the Indians were in reflection of the views of those from Europe and from her colony. They all believed that the Indians were savages that had no purpose in life and being with them made you less god-like. Mary refers to the Indians as ravenous beasts, and barbarous creatures, showing her thoughts of them. Throughout the whole situation Mary believes that God is punishing her, and views the ordeal as a lesson to be learned. She is constantly referring passages from the bible in relation to the captivity. She also views herself as a more God-like figure than the Indians. Mary is very prejudice towards the whole situation, even when the Indi ans start to treat her with kindness. A person in 2002 would have handled the whole ordeal differently because even though prejudice still does exist in society, it is not as distinctive as is was then. The majority of Americans views every color of skin as an equal or close to it, and would have viewed the Indians, not as beasts, but just as criminals for kidnapping them. I do not think that anyone would enjoy being held captive, but the views are very different since the time of Mary Rowlandson. ...

Analysis of Customer Service Management

The lab gained insight into customer service using a hair salon sample survey. A comprehensive description of a data set that separates short-range and long-distance relationships provides insight into customer dissatisfaction with the relationship between employer and consumer. The data is divided into columns and delimited by responses. The near responder is identified as 1 and the distant responder is marked as -1. Evaluation of 1 to 7 based on the following factors: Think about new things, re-cut, keep loyalty, recommend, frank, open, do not want to know I can not say I want feedback, honesty, facts The focus of this research is on the recognition and application of CRM in Indian textile industry. Analyzed the differences between marketing strategy management (MSM), customer value analysis (CVA), customer service management (CSM), and information technology application (ITA) with different characteristics (see Figure 2). We distributed 640 questionnaires in 2008 and collected 194 copies. The total recovery rate was 30.31%. Of the 194 responses to the questionnaire, 68 was invalid and the effective recovery rate was 19.69%. This survey covers both business owners and unit leaders. Owners accounted for 29.37%, senior managers accounted for 48.41%, and middle managers accounted for 22.22%. The sample shows that average business experience is 11-15 years, 53.18%, and 16.98% in 16 years. The educational level of this sample is higher than the university, accounting for 93.65%. In summary, samples are representative and can be used to answer the meaning of the questionnaire. Customer Relationship Management (CRM) is a way to manage corporate communications with current and potential customers. Especially focus on customer retention and improve customer relationships with customers using data analysis of customer and company history in order to ultimately increase sales. An important aspect of the CRM approach is the CRM system. It is a summary of data from variou s communication channels, such as company website, phone, e-mail, live chat, marketing materials, and more recently social media. Through the CRM approach and the system used to promote it, companies can learn more about their target audience and the best way to satisfy their needs. Companies use customer relationship management (CRM) systems to manage customer relationships. The CRM system provides information to coordinate all sales processes, marketing and service business processes with customers to optimize sales, customer satisfaction, customer retention rate. This, along with SCM, is one of the most common system applications in business value chain analysis (page 90). For details on Pg, please refer to. 285 Some companies have a better understanding of how to make products, services, how to manufacture and how to provide them, so there are cases where performance is superior to other companies. Knowledge Management System (KMS) allows organizations to better manage the proce ss of capturing and applying knowledge and expertise. These systems are available anytime and anywhere to gather all the relevant knowledge and experience of the company and improve business processes and management decisions. They also associate the company with external knowledge sources. challenging

Quantitative Methods and Analysis Essay Example | Topics and Well Written Essays - 1000 words - 1

Quantitative Methods and Analysis - Essay Example It is expected that increase in employee benefits will be positively related with intrinsic, extrinsic and overall job satisfaction. What are the least squares regression line equations for each of the 3 different regressions? The regression line is the basic simple linear regression model: linear in the parameter ?0 (or Y-intercept) and ?1 (Slope); and in the independent variable (Kutner, Nachtsheim and Neter, 2004). Mathematically, simple linear regression is represented as: Y = ?0 + ?1(X) This paper drew data from the AIU data set. Regression analysis was carried out by excel. Three regression lines were obtained by using benefit as an independent variable and intrinsic, extrinsic and overall job satisfaction as dependent variables. Following results were obtained. Regression Line 1: Intrinsic Job Satisfaction = 4.61781924 + 0.034(Benefits) Regression Line 2: Extrinsic Job Satisfaction = 5.411102 - -0.058 (Benefits) Regression Line 3: Overall Job Satisfaction = 4.934424 + 0.006301 (Benefits) What are the slopes and the y-intercepts? ‘ Regression Line 1: Â   Coefficients Intercept 4.61781924 Slope 0.033893373 Regression Line 2: Â   Coefficients Intercept 5.411102 Slope -0.058 Regression Line 3: Â   Coefficients Intercept 4.934424 Slope 0.006301 What are the R-squared values for the 3 different regressions? Regression Line 1: Regression Statistics R Square 0.001964739 Regression Line 2: Regression Statistics R Square 0.011193 Regression Line 3: Regression Statistics R Square 0.000174 Similarities, differences and strength of correlation The results obtained by the regression analyses revealed both positive and negative slope values showing positive and negative relationships between the dependent and the independent variables. The first and third regression lines have a positive slope which shows that employee benefits are positively related with intrinsic and overall job satisfaction. However, small values of R-square show a weak relationship between these variables. The second regression model shows negative correlation between benefits and extrinsic job satisfaction. The strength of this relationship as measured by R square was highest and therefore the correlation between these two variables was high (Stuart, 1998) Conclusion The purpose of this paper was to examine the relationship between employee benefits and job satisfaction. It was asserted that increase in employee benefits would be positively related with intrinsic, extrinsic and overall job satisfaction. However, the results of this study weren’t consistent with this assertion. Overall, the results of this study show that the employee benefits can be used to predict employee satisfaction. According to the results employee benefits were positively related with intrinsic and overall job satisfaction. Furthermore, there was negative relationship between benefits and extrinsic job satisfaction. The strength of this relationship as measured by R square was highest a nd therefore the correlation between these two variables was high. References Kutner, M. H.. Nachtsheim, C. J and Neter J. (2004), Applied Linear Regression Models, 4th ed., McGraw-Hill/Irwin, Boston Locke, E. A. (1976). Nature and causes of job satisfaction. In M.D. Dunnette, (Ed.), Handbook of industrial and or Organizational psychology, 1297-1349. Chicago. Schneider, B., Gunnarson, S. K.,& Wheeler, J.K. (1992). The role of opportunity in the conceptualization